I was able to register my AUTEL MaxiDiag Elite MD802 ALL SYSTEMS online at http://pro.auteltech.com/.  I then downloaded Autel PC Suite version 6.33, but when I try to update it, I wasn’t able to successfully log into the site and update my device’s sim card due to it saying Account name or password error, login failed please try again.  I have successfully updated the the Autel Update Software to version 6.33, but no matter what  I try, I’m not able to update using this method, it keeps giving the response back that Account name or password error, login failed please try again.  I know my information is correct because I can login on the main website and check my information, but there’s no place on your site to update the device and download the files I need off the site.  It simply says my device needs updating.  I have the Scan Disk SDHC Card removed from the device and installed in my computer and I run the Autel Update, but I keep getting the Account and password error everytime.  Please help me correct this so I can update my device.  

Tags: update, , account , name , or , password , error , using , Autel , Update , Software , to , version , 6.33, , AUTEL , MaxiDiag , Elite , MD802 , ALL , SYSTEMS